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Q: What are my advantages to importing through the Pacific Northwest?
A: Washington State is the closest west coast point to the Far East and provides the following advantages over using LA / Long Beach, CA:
A: Foreign Trade Zones were established to facilitate free-trade by designating certain areas of the country as ‘duty-deferred’. Using an FTZ allows an importer of goods to defer duties due U.S. Customs until those goods leave the zone, allows for defined value-added services that may affect duties to be performed in the Zone and provides that goods entering the U.S. through a Zone bound for another country can pass without duties being levied. A White Paper on this subject exists on this site and we encourage you to read it. Q: What other services do you perform for companies? A: We are a full-service outsourced logistics service provider. From Customhouse Brokerage Services, Transportation Management, Vendor Compliance issues, IT and EDI services to Value-Added Services ... we do it all and we do it by customizing a program to meet your individual company needs. Q: How can I inquire about inventory status and levels? A: A dedicated Customer Service Representative will be your day-to-day point of contact, and available to handle your inquiries via phone, fax and e-mail. Through NISquared; receipts, inventory and shipping status is available to you 24-7 over the Internet on your desktop or laptop computer, from anywhere in the world. Q. My customer has notified me that I need to begin transmitting shipment information via EDI, what is this? A: Norvanco has experience with, and meets, all EDI and Retail Vendor Compliance requirements for commercial and consumer product shipments. Q: Can I get notification of inbound receipts via e-mail? A: You can receive immediate notification via e-mail of product and quantities for each receipt of goods. Q: Can you provide order fulfillment for my Internet site? A: We have years of direct to end consumer shipping experience and in-depth knowledge of the advantages and disadvantages of the to-the-home shipping options available including FedEx, UPS, DHL and USPS. Q: What if my shipments are all customer routed, can your shipping department handle theses types of shipments? A: Customer routing is only part of the total Vendor Compliance conditions that must be met today. There are also EDI communication, product configuration and labeling requirements (Value-Added Services) to be met. We have direct experience meeting all the requirements of modern business, including making customer routed shipments. Q: My company sells interactive media products with release date driven requirements, can you handle this? A: We have direct prior experience with release date driven licensed content. Requirements like this exist in the computer and game console software markets, prerecorded video and audio and historically with books. This type of highly scheduled shipping can also be applied from time to time to other consumer goods where ‘leveling’ the retail playing field by date is important as a marketing tool. We have performed this service many times in the past for a variety of client companies. Q: You maintain facilities in Seattle and Chicago, where will my goods be warehoused and shipped from? A: Our experienced staff will help determine the most economical distribution points based on a number of qualifying factors. This decision should take into consideration: product point of entry into the supply chain, transit times/cost to the warehouse, knowledge of product distribution based on demographics, cost/transit times to final point of sale, customers ERP system and the ability to manage multiple points of distribution. If your current internal operation or outsourced logistics provider cannot offer you these services ... send us a message or call the office nearest you: Seattle - 253.987.4000 or Chicago - 253.987.4064 Copyright © 2005. Norvanco International,Inc. All rights reserved. |